Banjo, our co-founding sommelier wine guru, has personally selected all the wines. He has chosen the best possible wines for each grape type that we can stock in our price range. So you can be sure you are getting something great.
We have a 100% satisfaction guarantee. If you think there is a flaw in your wine; or something is wrong with the bottle or if you really didn't enjoy it despite obvious problems, let us know by emailing us at email@example.com and we will give you credit for a replacement bottle of your choosing.
shipping / delivery
2-7 Business days. If you live in Sydney, send us an email at firstname.lastname@example.org and we may be able to organise same day delivery.
Leave a note on your cart page with instructions for what you would like us to do. Such as 'leave near front door, behind the big pot plant'.
Flat fee of $9 for all orders!
If you live in Sydney, send us an email at email@example.com and depending on the time and location we may be able to organise same-day or next-day delivery.
Any same day delivery requires an adult with proof of age to accept the delivery. For all other orders, if you have specific delivery instructions, please leave a note on your cart page such as 'leave at front door behind the pot plant'.
Of course! You just need to ensure an adult can accept delivery!
We want to keep our prices as 'marginless' as possible, so there’s a $9 fee. The good news is, you are getting great value bottles of wine! Keep your shipping costs down and order more than one.
Your first box comes with the wines you selected in your box, as well as tasting notes, food pairings, a recipe match, and also a little gift from us to you. If it's a gift we can include a handwritten note. We then ask you for your feedback on the wines and use this to get to know your tastes better for the following month, to send you even more delicious wines.
If you want to know exactly what you are getting or alternatively pick specific bottles, you can access your member's area.
We have a rigorous process that we go through to only select the best wines for your monthly box. You can find more information on our wine selection process in our about page.
Not at all. Pause, skip or cancel you monthly subscription at any time. Log into your account to manage your wine subscription
Go for it! You can do this by logging into your account and managing your subscription.
You first wine box will be sent within 2 business days of your order and all subsequent boxes will be sent out on the 15th of the month.
When you purchase a "subscription" order you will be billed that initial day. From your second month onwards you will be billed on the 10th of each month and your box will be shipped off on the 15th. This gives us enough time to make swaps, change addresses, update payment details etc. before the boxes leave our door.
Not at all! You can make one of orders just like any other wine store. But a wine subscriptions lets get to know your tastes and allows us to find you wines, you'll love. You can cancel it at anytime.
Not at all! You can mix and match however you like. You can design your own cases and include several different types of wine. Or if you really love one type, you can just order a case of that wine!
We are big believers in keeping things simple! We want you choosing your wine for the best reasons, not because it is a little cheaper or more expensive than the another type.
Our price range is the perfect balance between being affordable for the casual drinker but also high enough to include quality wine with the right characteristics for each grape type.
You can make your own cases by adding wines to your cart!
There is no minimum order amount.
Of course. You know that. We take responsible service of alcohol very seriously.
We accept most major credit cards.
Our payments are processed securely through Stripe, which provide secure payment services and do not provide your details to anyone else.
We take your payment security very seriously. We use Stripe Payment Solutions. Stripe is certified to PCI Service Provider Level, the most stringent level of certification available. For more information visit Stripe online.
Hopefully this never happens! But on the off chance it does, it will likely be because we have stuffed up our inventory or some of the fraud sensors have gone off on the site. We will get in contact with you to fix everything up!
Once it is on its way it can't be changed. So given our effort for speedy dispatch, we can't promise anything. But get in contact asap and we will see what we can do!
how are we simplifying things
Quality can be so difficult to judge! So many different biased and contradictory ratings and reviews. How do you deal with that?
Each one of our wines is handpicked by Banjo Harris Plane (three time winner of the Best Sommelier in Australia). His reputation is on the line... and it took him a long time to get that reputation.
We only have 20-30 wines at any one time (more than enough to cover all bases) and only one brand of each type.
We make it easy. Choose by: the foods they go with; your individual tastes; what the weather is like or how you are feeling.
They are! All our wines are the same price! Yep. That's right, the same price. Once you have made an awesome choice about which wine you feel like, we don't ruin your mojo by throwing a hundred pricing points at you.
Don't worry. We attach a note to each bottle, to remind you of the wonderful reason you chose it.
No problem. We allow you to make your own mixed cases. Any size, any variation. Just add them to your box.
Too easy. We switch-up our wines every month, so you can always get something fresh (well not quite fresh, but you know what we mean).
Any other questions?
Get in touch and we will get back to you as soon as we can.